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Check your long term flood risk

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Accessibility statement for Check your long term flood risk

This accessibility statement applies to the Check your long term flood risk service at check-long-term-flood-risk.service.gov.uk

This website is run by the Environment Agency. We want as many people as possible to be able to use this website. For example, that means that you should be able to:

  • use browser settings or plugins to change colours, contrast levels and fonts
  • use browser settings or other software to zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. For example:

  • the mapping, and the tools that are part of it, are not accessible for those using assistive technology
  • in some situations, the contrast of colours on maps is not high enough to be legible to all users
  • we link to guidance on GOV.UK that includes PDF documents that are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The Environment Agency is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following exemptions.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

There are a number of elements of the map user interface that are not fully descriptive or accessible. These are:

  • the colour contrast of the scale icon used on the Ordnance Survey mapping fails to meet the required contrast ratio (WCAG 1.4.3 Contrast - Level AA) in certain situations
  • the colour contrast used in various elements of the mapping fails to meet the required contrast ratio (WCAG 1.4.3 Contrast - Level AA) in certain situations
  • the zoom controls provided on the maps do not provide a label that is descriptive enough to inform a user of their function (WCAG 2.4.6 Headings and labels - Level AA)

We are looking to fix these issues in the following ways:

  • We are exploring ways to improve the accessibility of the controls on the map user interface so that they are more descriptive and usable before December 2025.
  • We are planning an investigation of a more accessible scheme to differentiate layers used in mapping across all flood services. We plan to carry out this work before December 2025.
  • We are planning an investigation about offering alternative, more accessible versions of the Ordnance Survey mapping layers before December 2025.
  • We will carry out an accessibility audit in February 2025. This will be followed by usability testing with people with accessibility needs.

Content that's not within the scope of the accessibility regulations

The website has the following content which is out of scope of the accessibility regulations:

  • maps
  • third party content which is out of our control, for example a corporate logo on the map the website uses
  • PDF content that was published before 23 September 2018

What we’re doing to improve accessibility

  • We commit to providing alternative, non-digital access to the service where requests are made to the Environment Agency
  • We commit to providing accessible pdfs where requests are made to the Environment Agency

Preparation of this accessibility statement

This statement was prepared on 24 September 2024. It was last reviewed on 24 September 2024.

This website was last tested on 22 June 2023. The test was carried out by the Digital Accessibility Centre (DAC).

We tested the following 3 pages, which all users need to interact with to get a flood risk summary for an area:

  • Where do you want to check
  • Select an address
  • Flood risk summary