Who we are
The Environment Agency is the data controller for Check your long term flood risk. Our personal information charter explains your rights and how we deal with your personal information.
Our contact details are available on GOV.UK.
What personal data we collect
We collect several pieces of personal data from you. The lawful basis we rely on for processing your personal data is article 6 of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).
If you submit feedback through our service, we collect your email address, if you include it.
What we do with your personal data
We may use your personal data to:
- improve the service by monitoring how it's used and analysing feedback
- respond to any feedback you provide or invite you to take part in user research, if you ask us to
- protect the service from spam and abuse
Where your personal data is processed and stored
We design, build and run our systems to make sure your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
Your personal data is stored and processes securely on servers in the UK and Ireland.
Who your data might be shared with
We may share your data or disclose information because of a law, regulation or court order, and to protect our interests and legal rights.
Links to other websites
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.
How long we keep your personal data
We will keep your personal data for 24 months. We may keep anonymised feedback for longer than this.
Changes to this notice
We may change this privacy notice. In that case, the 'last updated' date at the bottom of this page will also change. Any changes to this privacy notice will apply to you and your personal data immediately.
We encourage you to review this privacy notice regularly to find out how we are protecting your personal data.
Last updated: 9 January 2023.